Terms of Service

These Terms of Service apply when you use the Livia Mae website or place an order through our Australian storefront. By using the website, you agree to these terms. Mandatory rights under the Australian Consumer Law continue to apply.

Using the website

You must use the website lawfully and must not interfere with its operation, attempt unauthorised access, introduce malicious code, scrape the service in a way that disrupts it, or use store content for unlawful or misleading purposes.

Products and availability

We take reasonable care with product descriptions, images, sizing and colours. Screen settings and photography can cause minor colour differences. Measurements are approximate unless stated otherwise. Product availability can change without notice and adding an item to a cart does not reserve it.

Prices, promotions and payment

Australian-store prices are displayed in AUD unless stated otherwise. Promotions, automatic multi-item discounts and discount codes are subject to their displayed conditions and may be changed or withdrawn for future orders. Payment must be authorised before an order can be completed.

Orders

An order is an offer to buy. It is accepted when checkout is completed and we issue an order confirmation, subject to payment verification and stock availability. We may contact you, cancel and refund an order where there is a genuine pricing or technical error, suspected fraud, unavailable stock or an address we cannot service, subject to applicable law.

Shipping, returns and refunds

Our Shipping Policy and Return & Refund Policy form part of these terms. Delivery dates are estimates unless expressly guaranteed. Nothing in these terms excludes, restricts or modifies a consumer guarantee or other right that cannot lawfully be excluded.

Website content and intellectual property

The website design, branding, text, graphics and other content owned by or licensed to us may not be copied, republished, sold or commercially exploited without permission, except where the law allows.

Third-party services and links

The website relies on third-party payment, hosting, delivery and other services. Links to external websites are provided for convenience; we do not control their content or availability.

Liability

To the maximum extent permitted by law, we are not responsible for indirect or consequential loss caused by use of the website or matters outside our reasonable control. This limitation does not apply where liability cannot be excluded or limited under the Australian Consumer Law or another applicable law.

Changes and severability

We may update these terms for future use of the website and future orders. If any provision is invalid or unenforceable, the remaining provisions continue to apply.

Contact us

For questions about these terms, contact contact@shopliviamae.com.